Can I add my own custom questions?

How to create custom questions ?

For more flexibility in your Brand Lift setups, you can create your own custom questions and add them in your surveys. The Questions Bank contains pre-existing Happydemics profiling questions as well as your own custom questions. Each custom question added in a survey will be invoiced 200€.

⚠️ Please keep in mind that you are entirely responsible for the questions you create, their wording and translations. Happydemics cannot be held responsible for any issues regarding them.

⚠️Please note that we don’t guarantee a specific number of respondents on each answers for these questions and that benchmarks won’t be available.

Each custom question can be saved and reused across surveys. They will be available in a Questions Bank > My Questions for all future Brand Lifts.

How to create a custom question ?

When setting up your Brand Lift, go to the Boosts tab > Additional questions > Add questions and choose My questions in the Question Bank > + New custom questions

Fill in the questionnaire :

Tag: It helps to identify the question in the Questions Bank (not mandatory)
Type: single choice, multiple choices or scale question
Position: right after age/gender or at the end of the survey
Question : Add the question and answers in english (mandatory) and translation in the broadcasting language
Add “None” option (“None of the above” answer) in last position (not mandatory)
Randomize answers (not mandatory)

How many languages can I add ?

Technically, you are limited to 10 languages per custom question. But since our platform supports 30 languages, feel free to reach out to [email protected] if you’d like to add more.

How many answers can I add ?

You can add between 2 and 7 answers.

How many custom questions can I add per survey?

You can add 3 questions maximum, including Happydemics profiling questions and/or custom questions.

What is the character limit for questions/answers?

Questions cannot exceed 160 characters and one answer cannot exceed 70 characters.

Where should I place my question in the survey?

For profiling questions: at the beginning of the survey (after age/gender)
For other questions (about brand, product, market..): at the end of the survey to avoid bias.

Can I custom scale answers?

No, it is not possible at the moment. The default wording is : “Not al all” → “Absolutely”

Who can create/modify custom questions?

Authors and admins can control all questions, including those created by others.

Members users can only edit/delete their own questions.

Can I add custom questions to a custom KPIs template ?

It is not possible at the moment.

Can I duplicate a question ?

No, not at the moment. 👋 If you don't find your answer, feel free to reach out to [email protected] for further consideration !

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Last updated 3 days ago