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How to understand the Cost per lifted user?

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Last updated 1 month ago

The Cost per lifted user is a calculated indicator that measures the investment required to "convert" an exposed individual to your campaign. An individual is said to be "converted" when he or she responds positively to attribution (when applicable), as well as to all the indicators related to the campaign's impact on the brand.

This indicator is only available under certain conditions:

  • Brand Lift includes the Attribution KPI and at least 2 KPIs from the category “Impact on ad recall”

  • Media Spend has been provided.

  • The number of Unique Impressions has been provided.

A "converted respondent" is a respondent that gives a positive answer to each of the measurement KPIs.

First, calculate the total number of converted respondents generated by the campaign exposure, then divide the budget spent by this number of converted respondents.

Calculation below:

The Cost per lifted user can greatly vary depending on the impact indicators used in the measurement, and therefore on the campaign's objectives.

For example, a measurement launched with the Business template for a campaign primarily aimed at generating consideration and purchase intent for the brand will, on average, have a higher CPLU than a campaign launched using the Perception template for a campaign aimed at enhancing brand image.