Happydemics Help Center
  • Introduction
    • Welcome šŸ‘‹
    • Glossary
  • Launch
    • Methodology
      • Brand lift methodology
      • When to schedule my Brand lift?
      • What do I need to launch a Brand lift?
      • How to manage a campaign with multiple creatives?
      • How to manage a multilingual campaign?
      • Which template should I choose for my Brand lift?
      • Create a multichannel Brand lift
    • Channels
      • Channels and formats
      • Targeting strategies
      • Display
      • Online video (OLV)
      • Digital audio
      • DOOH
      • Connected TV
      • Social Ads
      • In-game
      • TV
      • Radio
      • OOH
      • Cinema
      • Press
      • Influence
    • Targeting
      • In which countries can I launch a Brand lift?
      • How to add an audience boost?
    • Survey
      • How to add KPIs?
      • How to add a profiling question?
      • How do I choose the right phrasing for the Purchase Intent and Consideration indicators?
      • How to adjust my creative?
      • How to optimise my creative?
      • How to launch a Brand lift with a custom KPIs combination?
    • Exposure data
      • How to embed my retargeting pixel?
      • How do I check if my retargeting pixel is embedded correctly?
      • How to provide my audience file?
      • How to provide my POIs file?
  • Analysis
    • Methodology and basic rules
      • Methodology and terminology
      • Do I have enough respondents?
      • Are my results representative?
      • Why express uplifts in points rather than percentages?
    • Brand lift results
      • How to read Brand lift results?
      • How to analyze multichannel Brand lift?
      • How is my KPI calculated?
      • How to read benchmark results?
      • How to understand Impact score?
      • How to understand the Cost per lifted user?
      • How to compare and filter sub-target results?
      • How are KPIs categorized?
    • Brand lift report
      • How to optimize my KPIs?
      • How do I customize my report?
      • How to share my report?
      • How to understand my report?
    • Analytics
  • Account management
    • Settings
      • How to manage my account?
      • Organization access management
    • Consumption
      • How to track my measurement use?
      • How to get more measurements?
  • Security and confidentiality
    • Security
      • How does Happydemics protect my data?
    • Confidentiality
      • Where can I find Happydemics’ privacy policy?
      • How does Happydemics comply with the GDPR?
      • What data does Happydemics collect?
      • How to delete your personal data from Happydemics?
      • How to delete your organization and its data from Happydemics?
      • How to remove a member from your organization and their personal data?
      • How to delete measurements and their data?
      • How can I contact Happydemics if I have questions about my data?
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On this page
  • Our team has in-depth experience
  • We host our data in world-class facilities
  • We follow the industry's best practices
  • We do not store payment details
  1. Security and confidentiality
  2. Security

How does Happydemics protect my data?

PreviousSecurityNextConfidentiality

Last updated 10 months ago

Our clients' data security is paramount to Happydemics. We take extensive actions to ensure that all data sent to Happydemics is handled securely - Happydemics' security is fundamental to the nature of our business.

However, we want to share some details on how we work to keep your data secure, and how we are continually working to improve data security.

This is a developing document and we will be updating it occasionally. If you have any questions, please do not hesitate to contact us at .

Our team has in-depth experience

Our team includes people who have had key roles in designing, building and operating highly secure online systems, such as payment processing platforms, cloud services and content distribution networks in ISO 27001 companies. We also have people who have successfully created a number of startups from scratch, as well as others who have worked in mature online businesses.

We host our data in world-class facilities

The vast majority of our services and data are hosted on Amazon Web Services facilities in Europe (Ireland, France, Germany). Further details of the extensive measures taken by Amazon to secure their facilities and services can be found here:

We follow the industry's best practices

We follow the industry's best practices

At Happydemics, we follow several best practices to improve our security policy. Here are a few examples:

  • We have implemented a functional and frequently used automation to safely and reliably deploy changes to both our app and our operating platform in a matter of minutes. We typically deploy dozens of times a week, so have great confidence in our ability to quickly deliver a security fix if required.

  • All data sent to Happydemics is encrypted in transit. Our API and app points are TLS/SSL only. We also encrypt data at rest.

  • We regularly collaborate with renowned third-party auditors to audit our code and infrastructure, and work with them to resolve potential issues.

  • Our infrastructure is managed using Terraform. We use technologies such as and to provide an audit trail on our infrastructure and Happydemics apps. Auditing enables us to perform custom security analyses, track changes to our configuration and audit access to each layer of our stack.

  • We use two-factor authentication wherever possible. We don't yet offer SSO, SCIM and MFA to our users, but we plan to do so. We discourage sharing accounts on any system - when we have no choice, we use Dashlane to securely share logins. We regularly review which accounts can access our systems and the permissions they have.

  • We have implemented in-house tools to keep our teams up to date on security best practices such as Riot.

  • We have set up compliance tools that will audit all our assets in real time.

  • We have a documented incident emergency plan, and we train all staff in security procedures and policies. ​

We do not store payment details

Happydemics does not store or process payments. All payments made on Happydemics are processed by our banking partners.

privacy@happydemics.com
https://aws.amazon.com/compliance/
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